Rochford Gallagher

Our Service To You

We are committed to ensuring that our clients have a quality service provided to them in regard to all of their legal needs. With that in mind, we confirm that:

We will observe the utmost confidentiality in all our dealings with you.

We will always treat you courteously.

Your legal options will be explained in detail, which will include an explanation of the procedures involved, so that you will be able to make clear decisions, both at commencement, and, where necessary, during the course of that particular piece of business until its conclusion.

We will discuss the financial implications of the transaction that will include all necessary information in regard to the legal charges that apply or are likely to apply, and you will be kept abreast of all matters relating to charges and, in particular, any such charge that may differ from the original quotation or estimation thereof and the reason therefor.

We will progress your affairs as efficiently as possible once your instructions are clarified and agreed. We will keep you informed, where necessary, of the progress of your file, and in particular, any developments which may significantly affect the transaction then being carried out.

We will deal with all monies received on your behalf strictly in accordance with the applicable Solicitors Accounts Regulations.

In the unlikely event of a complaint or if there is some aspect of the transaction that you do not understand or are concerned about, please do not hesitate to contact us when we will immediately review your file and issue a written response.

 

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