Our Service To You
We have a wealth of experience that has been acquired over many years serving both private and commercial clients in a variety of matters.
As a family run business, we pride ourselves on our courteous, friendly approach and ensure we develop an excellent rapport with our clients. This is evidenced by the fact that many clients, both private and commercial, have remained with us for three generations.
Our service is professional and efficient. We will treat your matter with the utmost confidentiality. Communication is our priority and we will ensure that you are always up to date with how your matter is progressing and will promptly respond to your queries. You speak; we listen and advise; you decide. Our goal is clarity and we will act on your instructions with your best interests in mind. We will tailor our service to meet your needs and to ensure we provide the best possible service to you at all times.
We are fully regulatory compliant and transparent. We will discuss our fees with you in detail as your matter progresses. You will never be in the dark as to the legal costs or financial implications of our service to you. We have strict procedures in place for dealing with all monies received in relation to your matter.
We are flexible. While our preference is to welcome you to our office in person, we are aware that this is not always possible. We are always available by phone, email and video-conferencing. If necessary, we can arrange to travel to you.